Shipping & Returns
Our customer service email: firstname.lastname@example.org
All email are generally answered within 24-48hrs
After your package has been shipped please allow unto 72 hours for the tracking number to be trackable. Due to Covid 19, we can only us a drop box and let post office team scan in all packages our goal is to stay health as we serve you.
Due to extremely high order volume processing time takes 3-5 business days.All Standard shipping takes 3-5 Business Days, All International shipping takes 14-21 Business days, if you haven't received your package within the 7th day please contact us, tracking numbers are provided and will be sent to the email that's listed on your invoice. We highly advise our customers to revise their order upon checkout. Please make sure your shipping address is the correct address that you want to receive your package at. We are not responsible for packages that were shipped out to the wrong address that you provided.
All Items must be unused with seal intact to qualify for returns.
All returns must be within 7-10 business days of receiving the product.
P.0 Box 9932
Newark, New Jersey 07104
All returns must be approve my management before sending
Some items such as Mask, Waist Trianers and creams cannot be returned due to sanitary reason.
If Waist Magnet Magnet makes a mistake by sending you the wrong item, please contact us immediately our company will be sure to send you the correct item.