Where do I start. My order was placed on November 25,2022. I waited over a week for my items before I sent a message to this despicable company. The first email sent simply asked for an update on my order; no response. The second email a week after the initial message I requested for a refund due to not receiving my items. Third email sent expressed that if I didn’t hear back from them regarding the status of my order that I’d be contacting the better business bureau as well as my CC company. That message caught their attention and a label was created. However, another week passed and I still did not received my items. I reached out to my credit card company to begin the dispute process. To my surprise, I received an email notification, informing me that the package will be shipped within two business days. How ironic is that the moment I can’t take my credit card company all of a sudden I receive a response from this horrible company. Upon receipt of the items I read the directions and placed them on the charger. unfortunately, the items were defective and did not work. I sent another email to the company informing them of this and still have not received a response. Needless to say I’ll be contacting my credit card company again to dispute as well as contact the Better Business Bureau to inform them this company is a rip off. I strongly advise anyone who is reading this do not I repeat, do not purchase anything from this company.
